Grand Eagle is a fairly mediocre casino site that not many people know about. It features a wide variety of video slots and table games and functions software that allows instant play.
However, Grand Eagle has its set of drawbacks, which is probably why it still hasn’t become a more popular casino site despite being established over ten years ago. There have been reports about unfair bonus terms, ridged games, and even stealing a player-funded progressive jackpot.
Nevertheless, we decided to give Grand Eagle a thorough checkout and see whether all those claims are true and if the casino improved in the meantime.
Apart from looking into the site’s security and fairness, we will talk about its collection of games, bonuses, banking methods, ways to reach customer support, mobile accessibility, and more.
Grand Eagle Casino History and Details
Grand Eagle was established in 2009. It is owned and operated by Ardara Limited (registered in Nicosia, Cyprus), a subsidiary of Genesys Technology N.V. It is a company that stands behind some other casino sites like Bella Vegas, Big Dollar, Mandarin Palace, Treasure Mile, Jackpot Wheel and several others.
Grand Eagle owns a valid licence from Curacao eGaming licensing authority (License No. 8048/JAZ). It uses Saucify (BetOnSoft) software that can be downloaded, although almost all the games can be played directly on the website. Apart from video slots that make up most of the games on Grand Eagle, the casino also offers video poker and table games.
Genesys Technology N.V. has had a troublesome history and is generally frowned upon in the online gaming community. There have been multiple issues arising from their affiliate programs, and the company has been labelled as having unethical business practices. Almost all their casinos have proven to be unresponsive to player complaints, and there have even been reports about them denying jackpot winners.
Nevertheless, we believe that Grand Eagle and Genesys Technology N.V. have put their past behind them and are working on improving their services and the quality of products. After all, the casino has a loyal player base that’s been growing every year since its introduction to the online gambling market in 2009.
Grand Eagle Casino Games
The selection of games in Grand Eagle includes a couple of hundred video slots, a fair selection of table games, and several keno and video poker games. There aren’t any live casino games, which is definitely a downside, while we also couldn’t find any bingos or virtual scratchcards.
It’s safe to say that Grand Eagle is not the best online casino regarding game versatility, but let’s see what kind of games you can play here.
Video Slots
There are over 220 video slots to choose from, coming from a variety of respectable providers, such as Saucify, BetSoft, Genii, Rival Gaming, and a few others.
All video slots you can find in the library represent some of the hottest titles in the industry right now. Moreover, Grand Eagle has a habit of adding brand new titles to their collection while cancelling some of the older ones.
Unfortunately, there aren’t any progressive jackpot slots at the moment, although the max payouts on some of these games can be quite lucrative. The most popular titles include 7 Chakras, Bucksy Malone, Code 211, The Cash King, Football Fever, Hercules: The 12 Labours, Monte Carlo Heist, Monkey Business, The Purse of the Mummy, and more.
All these games feature state-of-the-art visual and sound effects and are filled with exciting and engaging features like bonus rounds and free spins. The games are very versatile, as you can find everything from classic 3-reel slots to more sophisticated 5-reel games with plenty of paylines.
Table Games
It must be said that the selection of table games in Grand Eagle is pretty vague. The casino exclusively features games from Saucify (BetOnSoft), a software developer whose name is not exactly a synonym for quality table games.
Also, the range of games is fairly weak by today’s online casino standards. The only ones who will be happy with the selection are blackjack players. There are four different blackjack games, including single-deck blackjack, Atlantic City blackjack, European blackjack, and Vegas Strip blackjack. Each of these games also has its Elite Edition, where the stakes are raised, making a total of eight blackjack titles.
Apart from blackjack, there’s only one roulette game that features European rules. There are no baccarat, craps, or table poker games, which is a bit disappointing. The available games come with various betting limits that cater to both low and high-risk players.
As we mentioned earlier, Grand Eagle Casino does not feature any live dealer games.
Other Games
While there are notable poker games in Grand Eagle, nor is there a dedicated live poker section, players can still enjoy a solid selection of video poker games that includes titles like Jacks or Better, Joker Poker, Aces & Faces, Bonus Poker, Double Bonus Poker, Double-Double Bonus Poker, Triple-Double Bonus Poker, Bonus Poker Deluxe, Deuces Wild, Deuces Wild Bonus Poker, and Deuces & Joker Poker.
Grand Eagle Casino Design and User Interface
The Grand Eagle website is expertly designed and provides easy and intuitive navigation. Once you create an account and log in, you will be able to see all the critical shortcuts on the left side of your screen, including My Account, Cashier, Promotions, Loyalty, Leaderboards, Tournaments, and more.
Your username and the amount of money you currently have on balance will be in the upper right corner of the screen. Next to the number will be the Deposit bonus that leads you right to the cashier page.
The top of the homepage contains banners displaying the latest casino promotions. Scrolling down, you will see a list of some of the most popular games on the website, while you can also browse the games by clicking on separate categories.
The very bottom of the page contains more shortcuts and links to the casino’s terms and conditions, privacy policy, responsible gaming, and support pages. Speaking of support, you can always click on the Live Chat icon in the bottom right corner, and one of the support agents will reply quickly.
Mobile Gaming
All the games available on a desktop can also be played on mobile. Grand Eagle mobile site has a responsive design and can fit well on all screen sizes, from the smallest of smartphones to the biggest of tablets. The mobile site works well on all modern iOS and Android devices. Grand Eagle currently doesn’t offer a downloadable mobile app.
